House Rules

House Rules

  • CARPET CARE Help us save our carpet by refraining from wearing your shoes inside the home. Also, be careful with food or drinks on couch and in carpeted areas.
  • CHECK-IN/CHECK-OUT Check-in time is 4:00 p.m. Check-out time is 11:00 a.m. These times are enforced so that the home can be properly prepared for the arrival of our next guests. A late check-out might be possible if prior arrangements are made.
  • DAMAGE TO PROPERTY All guests are responsible for breakage, abnormal wear and tear, and/or excessive cleaning expenses. These items will be charged through airbnb disputes.
  • DEPARTURE  Please follow the DEPARTURE CHECKLIST in the binder before departing. Doing so will help our housekeeping staff immensely.
  • ELECTRONICS AND WIRING DO NOT unhook or reconfigure wiring of electronics, including TVs, lamps, or air purifiers.
  • HEAT Please set thermostat to 60 degrees in the winter to avoid freezing pipes.
  • HOUSEKEEPING Prior to your arrival, the property is cleaned and stocked with fresh linens and towels. It is then inspected for quality and cleanliness by our staff. We have found it best to respect your privacy and provide no further housekeeping services during your stay. Mid-stay cleaning is available upon request for a fee.
  • MAINTENANCE AND REPAIRS If you have any issues with the property that need immediate attention, please contact your host.
  • MOVING FURNITURE PLEASE DO NOT move the furniture! If you do, please put it back the way you found it.
  • OUTDOOR CLEANUP Any mess you make on back patio must be cleaned up prior to your departure.
  • PETS Pets are not allowed inside the unit or through out the entire property.
  • SMOKING POLICY Smoking is not allowed inside this property. If evidence of smoking (of any kind) inside the home is found, you will be charged $250 or more for additional cleaning fees that may include carpet and upholstery cleaning, wall washing and possible repainting.
  • SNOW REMOVAL Snow removal is provided by the association and is contracted to a snow-removal company. All walk ways and parking lots will be taken care of.
  • FIREWOOD Firewood Bundles with gel starter packs available inside the fireplace and next to the fireplace for $10 each. Scan the Venmo sign on shelf to pay. S’mores kits available for $5 each.
  • SOUVENIRS Connecticut State bags $15 and Hats $15 available for purchase, and can be found hanging by the front entrance. Please remember that you are a guest in a privately-owned home. Please treat it as you treat your own home.

We hope you enjoy your stay!

Checklist

  • HONOR THE 11 AM CHECK-OUT TIME

The housekeeping staff arrives at 11 a.m. to prepare the house for the next guests. Extending your check-out time might be possible if prior arrangements are made. Please depart by 11 a.m. to avoid an additional trip charge by the housekeeping staff.

  • DISHWASHER

Please load and run the dishwasher.

  • GARBAGE

Remove all trash from the home and place in the designated trash closet.

  • OUTDOOR SPACES

Pick up any trash left in outdoor spaces.

  • LIGHTS & LOCKS

Turn off all lights and electronics in the home, and make sure all doors and windows are closed and locked.

  • LINENS

It is not necessary to strip the sheets from the beds. Please wrap dirty towels in a ball and leave them on bathroom floor.

  • KEYS, PASSES

Please leave the pool pass key cards or wristbands on the kitchen island counter if one was provided. Failure to return these will result in a $50 charge for replacement. The association is very strict about issuing these passes to us and replacing them is costly.

  • CELL PHONE CHARGERS

It is not our policy to mail chargers back if left behind

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